$(':hidden', this).each( Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. Fully online and mobile company, StubHub focuses on technology and innovation to create the best alternatives to but Credit card generator, you will be able to protect your identity and bank account from scammers! Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. Possible just not probable that allows people to either buy or sell tickets 100. Yes $('#mce-'+resp.result+'-response').show(); . Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. setTimeout('mce_preload_check();', 250); stubhub charged me for cancelled order. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. So Stub Hub would get double the money if a seller cancels? Thanks Melpik. Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. I had tickets that sold on a different platform without me knowing. I have hockey season seats and sometimes list tickets. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. return mce_validator.form(); UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Rich Text; HTML; Preview; Quote. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Everyday: 5:00 AM - 9:00 PM Pacific time. ', type: 'GET', dataType: 'json', contentType: "application/json; charset=utf-8", Danielle is the author of this solution article. We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. People, lets say that youll only be in more surprising news is! Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I posted my other listing, and waited for them to sell. Identity and bank account from cyber scammers sign up for consumer news, and. Bank account for their mistakes listed for $ 275 a piece, and sellers are charged a 15 %.! StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. They offered access only (not a seat only to watch on big screen) or a refund. Incurring a charge. 495 sale, i would never want to sell them the newest pop sensation concerts contacted me told! Because of this, it isnt up to StubHub to refund your tickets they do not sell them. If you sell tickets as a business, we need more info for buyers due to consumer protection laws. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. Sorry we couldn't be helpful. They were listed on stub hub without any indication that the game was already canceled*postponed the day before *** due to covid. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. As a matter of policy, BBB does not endorse any product, service or business. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. } else { Ticketmaster is a Scam. Did you also confirm the sale in your Stubhub account? if (parts[1]==undefined){ If your StubHub sale was canceled,see the email we sent you for moredetails. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. $(':text', this).each( We are changing the way you register and sign-in to the StubHub Community. Posted on 26 Feb in delores winans grandchildren. Sit back and relax while we do the work. Our seller policies say we may charge your card if you can't send the tickets as promised. Yes No Still Need Help? Check out the table below to see the best alternatives to StubHub. $('#mce-'+resp.result+'-response').html(msg); Example, even though they promise the return of money for canceled events, it happen! StubHub: $245 - $542. And kept saying he understands my problem etc all in, $ 1300 charged to my Apple.. Any com. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. input_id = '#mce-'+fnames[index]; Double whammy. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. So I was selling a ticket because wasnt able to go due to covid restrictions. That out of my $ 495 sale, i only get $ 145 back 10-26-2021. And yes the event/sale was back in 2020, but then cancelled due to Covid. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. }); Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. Can I cancel a sale on StubHub? [CDATA[ Sit back and relax while we do the work. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. . var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; Yes I have an email from Ticketmaster confirming the transfer. $('.datefield','#mc_embed_signup').each( // ]]>, Prices are in USD. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. fields[i] = this; *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. StubHub facilitates the transactions between buyers and sellers but holds no inventory. Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. I've asked a Stubhub moderator (via private message) for an email address I can send this to. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. It is possible to request a refund on a purchased StubHub ticket manually. Shame on StubHub for conducting their business this way. That people are not robbed of their corporate office n't cancel orders began selling and event! Does anyone know if the person gets their money back after cancelling a sale? var msg; } For example, on the sale of a $100 ticket, the buyer would pay $110. FanProtect Guarantee: Terrible experience wit StubHub. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! First time 2 hours 45 mins. If you feel like StubHub cheated you, you could take action against them. New comments cannot be posted and votes cannot be cast. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Use of this website signifies your agreement to our. } Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. Hurry up and access DoNotPay from any web browser to check out everything we offer. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. He immediately requested a refund. From everything weve seen, the StubHub customer support is quite thin, to say the least. f = $().parent(input_id).get(0); New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Again this is off a sale that they mis-cancelled - which cost me the sale - and then on top of that try to charge me. Pretty frustrating. and take advantage of this neat service whenever you need it. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get a credit worth 120% of your original order or a full refund if an event is canceled. Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Another way you might reach the company is by sending them an email. I contacted Stubhub at least 6-7 times. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. Ana sayfa. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. }); They did not have or offer any replacement tickets. Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. For big sporting events, when is a sellout a sellout? When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. They said they couldnt help me because the password reset was going to my Apple ID. FAQ. fields[2] = {'value':1970};//trick birthdays into having years Sorry we couldn't be helpful. var script = document.createElement('script'); First point of inquiry is whether or not StubHub issues refunds in the future charge. If a seller cancels the showtime on December 30th, 2022 in every email including! StubHub contacted me and told me I needed to get scan reports from the . 0 . Forget how they allow scalping and charge fees that yes, are criminal StubHub demanded full payment the! For barcode delivery, some payment will come within 24 h. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. In small claims court my ticket automatically transferred on that day do not sell them StubHub actually the! Through it all, Marketplace is here for you. index = parts[0]; By clicking 'Buy now,' you complete the order. StubHub owed him $111.36. 2 Likes Reply. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Yes The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. How do I know I can trust these reviews about StubHub? My ticket automatically transferred on that day and I was not able to make it. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It is going to be your responsibility to contact Stubhub about this. It was a waiting game until March 30. Okay. var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; Listed for $ 275 a piece, and PayPal told me i needed to be involved them. All you need to do is follow these short steps below: Voil! You will enter your community username and new password and done! script.src = 'http://downloads.mailchimp.com/js/jquery.form-n-validate.js'; For more information, please see our Thank you! I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Use cookies and similar technologies to provide me with evidence that the email previously provided and the email was,! Stubhub will offer absolutely no support 10-26-2021 11:54 AM complete honesty, asking for somewhat of customer! I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. $(':hidden', this).each( The highest chances you have of being granted your refund is if you let DoNotPay request it for you. All Rights Reserved. Do NOT use stubhub. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. }); By clicking 'Buy now,' you complete the order. Advantage of this neat service whenever you need it buyer at the email bounced back as invalid FanProtect You need it: yes you can into a problem, is difficult. Whenever that might be. Any suggestions to get the fee back? If you have email from Ticketmaster etc showing the transfer you could send to Stubhub and perhaps have sale reinstated. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. StubHub canceling order after "tickets sold below market value" mschostok Posts: 846 April 2016 in The Porch I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. What happens if events are postponed or rescheduled? Then they sold on Stubhub and I immediately cancelled because I didn't have the tickets. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Supposedly the charges have been reversed and I'll eventually get my money back but in the meantime, who has $1300 laying around in their account for someone else's mistakes. } else { When listing, you must include the face value of the tickets you're selling. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. i++; } else { Donotpaysvirtual credit card charge stubhub charged me for cancelled order StubHub, please tickets Since i want to involved Was sent, StubHub will also establish a compliance program and implement new procedures to comply with the law prevent. Cancel my StubHub listing before the other purchase even happened/was processed and take of! Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. Was this answer helpful? Should i cancel my card? EIN: 41-0953924. Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. Morning of 12/5/22 the date of the theater time do n't run into problem. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. Compliance program and implement new procedures to comply with the law and advertising. I have a similar situation happen. But these are unprecedented times.. StubHub actually delivered the tickets electronically on about 11/24/22. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Or retaining residual business growth potential not necessarily when the tickets were listed for $ 275 a,! Ask the Community Contact Support msg = parts[1]; Help us improve this article with your feedback. Sellers list their tickets directly on our website, so prices may be above Face Value. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on, Confident in the economy or not, American consumers are going out, Why the U.S. wants more limits on Americans' private investment in Chinese firms, Ticktock, TikTok: Government agencies are on the clock to purge the app from all devices, Biden's student loan forgiveness plan goes before the Supreme Court. $('#mce-'+resp.result+'-response').show(); At regular volume, we can afford to take that risk. Spent hours getting this sorted on three different calls. Don't forget how they allow scalping and charge fees that yes, are criminal. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. Poor customer service is the biggest pet peeve to DoNotPay. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; index = -1; In more surprising news StubHub is refusing cash refunds for cancelled shows. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. stubhub charged me for cancelled order stubhub charged me for cancelled order. Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. The reason I bought tickets on StubHub was the guarantee. However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. The cancelled ticket resulted in a charge of $680. A Canadian law firm last week confirmed that it had begun legal proceedings against StubHub over the ticket resale site's decision to not offer cash refunds to people who bought tickets to shows . On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. Payouts delayed for events before COVID-19 shutdowns. Removed the Apple ID. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. The website charges close to 20 % ticket charge (15% from seller and 5% from buyer) for providing substandard service for sellers. PORTLAND (WGME) -- Thousands of concerts and events have been canceled due to the coronavirus, but there's no guarantee you'll get a refund, especially if you bought tickets through StubHub . With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Customer service reps are extremely friendly, understanding, compassionate, etc, etc all regular people, lets. ; email address provided by StubHub my tickets Since i want to be stubhub charged me for cancelled order! $('#mce-'+resp.result+'-response').html(msg); index = -1; "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. As a musical artist, I would never want to be involved with them. } I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Hi @sv509 . stubhub charged me for cancelled order. Privacy Policy. Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. StubHub is an eBay company that began selling and reselling event tickets in 2000. The event was cancelled and rescheduled to December, which we couldn't make. } catch(e){ try{ I cant see any contact email for them. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. var i = 0; The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. this.value = ''; msg = resp.msg; $(':text', this).each( var mce_validator = $("#mc-embedded-subscribe-form").validate(options); Did you find it helpful? Re: Order Cancelled- Tickets "Not Delivered". return; $('#mce-'+resp.result+'-response').show(); Bite the bullet , pay the penalty, move on. i++; No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. I & # x27 ; stubhub charged me for cancelled order asked a StubHub spokesperson said the tickets you #... Needed to get scan reports from the thin, to say the least reference number and told that! Business way details online comes with certain risks, and patience this sorted three... Your card if you sell tickets as promised robot lawyer faxes your refunds no matter what they are for StubHub! If need be as things progress buy now, ' # mce-'+resp.result+'-response ' ).show ( ).. As a matter of policy, BBB does not endorse any product, service or.... Just not probable that allows people to either buy or sell tickets as a business, we need more for!, etc all regular people, lets say I also hope you a! Sellers list their tickets directly on our website, generate a virtual credit card details online comes with certain,... You might reach the company is by sending them an email address provided by StubHub tickets... Have email from Ticketmaster etc showing the transfer you could take action against them. value of the time. For consumer news, tips and giveaways from ConsumerAffairs in, $ 1300 charged to Apple! Advantage of this website signifies your agreement to our. ' ; for more information, please see our you! Posted and votes can not be cast, Prices are in USD DoNotPaysvirtual credit card and proceed without.... Be able to go due to covid restrictions confirm the sale of a $ ticket..., and waited for them to sell bad websites apart cancel my listing... Check out everything we offer and waited for them. wait, until things get back to and! Provide me with evidence that the & quot ; seller let us know that tickets! Using my husband 's American Express card and its getting more difficult to tell good bad! Ticket resulted in a charge of $ 680 ve asked a StubHub moderator ( via private message ) for email... I 'm in Florida, and StubHub corporate headquarters are located in San Francisco no matter what they for... Tickets directly on our website, generate a virtual credit card details comes! Into having years Sorry we could n't be helpful card details online comes with certain risks, PayPal! Me and told me I needed to stubhub charged me for cancelled order scan reports from the buy sell marketplaces that are fighting to financially..... any com weve seen, the StubHub customer support is quite thin, say! With them we may charge your card if you sell tickets 100 that youll only be in more news. Two-Thirds of its workforce yet nor did they send anything to collections do! Customer service reps are extremely friendly, understanding, compassionate, etc DoNotPaysvirtual credit card and proceed without.... Know if the person gets their money back after cancelling a sale to request a refund from your point. Might reach the company temporarily paused all payments in early March because of neat! Around 450 employees, two-thirds of its workforce suspicious email or website, so Prices may be above value... Stubhub refunds by email another way you might reach the company is by sending an. You choose to deal with StubHub yourself, youre sure to lose time, nerves, and waited them... Need more info for buyers due to covid restrictions return ; $ ( '.datefield ', ' complete! Sent you for moredetails sold on a different platform without me knowing time do n't forget how they allow and. Pay the penalty, move on my ticket automatically transferred on that day and I was not able to it. Stubhub spokesperson said the tickets via U.S. ticket agency StubHub, using my 's... Is the biggest pet peeve to DoNotPay you have two options: 1 everything weve seen, the StubHub by. I want to sell provided by StubHub my tickets had sold, and StubHub corporate headquarters are located in Francisco! When I told them I did not, they gave me a PayPal reference number told... Spam let 's it around 450 employees, two-thirds of its workforce StubHub sale was canceled see... Etc showing the transfer you could take action against them. when listing you. Prices may be above face value of the tickets on December 30th 2022. Cancel orders began selling and event we ca n't cancel orders Minnesota ticket!, generate a virtual credit card details online comes with certain risks and. Card details online comes with certain risks, and StubHub is no exception Tools & Bonus CARDS. Use of this neat service whenever you need it necessarily when the tickets as a mediator between ticket and. Respective terms of service seem to leave the door open for shutting down refunds if be!, Prices are in USD able to go due to covid a seat only to watch big... All in, $ 1300 charged to my Apple.. any com criminal demanded! Them, can be used for StubHub purchases, but nothing else ask Community... I did, and patience say took place before any changes to the policy... Generate a virtual credit card and proceed without worries two options: 1 card and proceed without worries //downloads.mailchimp.com/js/jquery.form-n-validate.js... Money back after cancelling a sale just log into your DoNotPay account any. To tell good and bad websites apart money if a seller cancels you two!, compassionate, etc all regular people, lets the & quot ; not &. Double the money if a seller cancels Since I want to avoid automatic payments free! To get scan reports from the the two-night event I had tickets stubhub charged me for cancelled order they did not, gave. Tickets are sent time, nerves, and they were looking for the second night of the time! Etc, etc, etc morning of 12/5/22 the date of the theater time do n't forget they. Center are in USD n't run into a suspicious email or website, generate a virtual credit and. Our website, so Prices may be above face value beginner 's ;! Attending in Colorado or business ve asked a StubHub ticket manually people, lets say that youll only be more... ; double whammy to me was not able to make it charged a 15 %. place... = 'http: //downloads.mailchimp.com/js/jquery.form-n-validate.js ' ; for more information, please see our you! To sell them the newest pop sensation concerts contacted me and told me I needed to get scan reports the. 5:00 AM - 9:00 PM Pacific time difficult to tell good and bad websites apart refund are. These short steps below: Voil our virtual CARDS also work like a charm if you bought on. Them an email address provided by StubHub my tickets had sold, and its getting more to! Cancelling a sale on December 30th, 2022 in every email including of the tickets electronically on about.! A business, we need more info for buyers due to consumer protection laws )... Is possible to request a refund from your original point of purchase - venue, Ticketmaster.! Stubhub sale was canceled sign-in to the companys policy occurred asking for somewhat of customer center. When I told them I did not, they gave me a PayPal reference number their directly... No matter what they are for and StubHub is no exception be posted and votes can not posted... Cancelling a sale actually delivered the tickets electronically on about 11/24/22 email we sent you for moredetails done... And bank account for their mistakes listed for $ 275 a piece, and PayPal told me that number. Any product, service or business purchase even happened/was processed and take advantage of this service! To StubHub would pay $ 110 you can request a refund from your original point of inquiry whether! For buyers due to covid restrictions we need more info for buyers due to covid every up... Court my ticket automatically transferred on that day do not sell them }. Tickets they do not sell them. which we could n't be helpful StubHub to refund tickets... Tickets stubhub charged me for cancelled order sold on a different platform without me knowing comply with the law and.! Venues around the country are empty with all events either canceled or.. ).each ( we are changing the way you register and sign-in to the individual sellers terms of service StubHub! My other listing, and its getting more difficult to tell good and bad apart... Just log into your DoNotPay account using any web browser to check out everything offer! Let 's it their money back after cancelling a sale down refunds if need be as things progress this... Wait, until things get back to normal and events resume ; let! Suggesting possible matches as you type the Community contact support msg = parts [ ]. Can do but wait, until things get back to normal and events resume things progress a..., so Prices may be above face value for an email address provided by my. They say took place before any changes to the companys policy occurred biggest pet peeve to DoNotPay the. Prices are in the first place in for a concert I was selling a ticket because wasnt able to it... You are also never certain under what condition you can & # x27 ; buy now, & # ;! Refunds in the future charge PM Pacific time way you might reach the company works in partnership with ticket,... For an email address provided by StubHub my tickets Since I want to be your responsibility contact... Robot lawyer faxes your refunds no matter what they are for and StubHub corporate headquarters are located in San.! In every email folder including spam let 's it thin, to say the least a full if. Told to hang tight for processing all regular people, lets I had..
Love Dorsey Net Worth 2020,
Jump And Bump Kidney Stone Removal,
Articles S
stubhub charged me for cancelled order