dhl shipment on hold hong kong

If this happens, then you will see on your DHL tracking information the message that your package is on hold. However, in most cases, DHL holds shipments for no more than a day or two. It means the ship still has to wait for a slot to be able to berth. It does occasionally happen, especially when the shipment is quite near its final destination. If you have done all of these things, you have no further control over the situation. Perhaps the vessel needs to stop at another location and pick up additional packages. It is not uncommon for this to happen, especially when shipping internationally. It protects not just your package but everyone else as well. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. DHL Express Shipping Difference for Moore Park Beach QLD 4670 Australia . Manage shipment as a guest. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. The best thing you can do is contact DHL for updates. No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. This could be due to many different reasons. This might happen due to bad weather or simply because DHL needs to make a change of plans. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. Natural disasters do not only refer to bad weather conditions; it also refers to fire, earthquakes, and floods, among others. Israel. You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. This will help clear the issue and get your package moving along the shipping route to its final destination. \r\n This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? Incomplete documentation or contact details reported by U.S custom clearance. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. | [Comprehensive Guide] Inside. Get mail from all your homes and business(es) or both in the same app. This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. Although on hold is frequently the result of something that happened at a border (e.g., courier swapping, customs clearance, etc. Welcome! Port congestion is another common reason DHL puts your shipment on hold. Available to private and business customers. In this case, they will contact you. The DHL shipment on hold message indicates that there will be a delay in your package delivery. for non-commercial purpose. They have never missed on any request I have asked of them in the 2+ years.. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. Don't love it? Hoping yours gets to you quickly and safely! Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. In most cases, there is no need for the recipient to take any action as DHL will resolve the issue, and the package will start moving again. But it also says: Further Detail The shipment is currently awaiting the next available cycle. USPS Shipment Received, Package Acceptance Pending | Full Guide, How To Return Mail & Packages To Sender | [5 Methods Inside], How To Address A Formal Letter | [4 Easy Steps Inside], How To Mail A Letter | [5 Simple Steps Inside], USPS Forever Stamp Value | Tips + Full Guide Inside, Do You Need A Passport To Go To Puerto Rico? If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. When we say port congestion, there is no available berth for the ship carrying your cargo. Shipping regularly? DHL Shipment on Hold needs attention. DHL Hong Kong handles 10s of millions of parcels a year. One of the most significant consequences of port congestion is that it affects the earnings of all businesses involved. Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. You can then place a new order with another carrier or, if youre willing to wait, with DHL again. Read all your mail virtually. Look no further! This is the BEST service around for mail forwarding. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. Save my name, email, and website in this browser for the next time I comment. All rights reserved 2023 Copyright HowChimp.com. This change in route almost always leads to a. for the packages that are already on the truck or ship. or Select a different location. The time that it takes to clear this type of issue can vary widely as no one usually knows how long social unrest will last. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. The only situation in which your package may be at risk is if it contains something that customs officials are not going to be happy with. If your tracking information reveals its whereabouts, it may appear in unexpected locations, but this is precisely to avoid whatever was causing this problem. shipment on hold. Available to private and business customers. You can find more information about customs on the website of your local customs authority. DHL connects people in over 220 countries and territories worldwide. More than 2 mobile phones, laptops and other small electronic items. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. You might find this issue dragging on for many working days. For . This document is crucial in establishing whether or not the vessel complies with US Customs standards. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. Most issues will be resolved by DHL, and your package will start traveling again. Excellent!!! What is USPS Priority Mail Express & how much does it cost? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. Is there anything I need to do when I see a DHL On Hold status? In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. Delays in deliveries are frequently caused by errors in the recipients contact information. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. It gets frustrating to check the. Ship and track parcels with DHL Express. It also means that the consignment is ready to be released by Customs. Waiting for transfer to the local courier. Contact your receiver to see if the company is open for deliveries. This does not mean that they lost the package or that the seller canceled the order. You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. Moreover, it also affects the shipping companys entire schedule, DHL, and the recipient. Thus, a delay in shipment. Our Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form. If your package is on hold because of strikes, it might stay on hold until the strikes end. Standard international and domestic parcel services. If there has been any change in the shipping route. However, what does it mean when you see the DHL shipment on hold message? DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. Norway. How Long Will DHL Shipment On Hold Status Last? To do this, it has to wait for another ship to leave the port, and in which case, it has to queue up and wait outside at anchorage. If the message has been there for less than a couple of days, then you should not need to contact DHL. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. My order was made Oct 4, 2013. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. How can . Unfortunately, it will create a delay, and sometimes quite a long one. Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. Perhaps flooding in the area has stopped all traffic for several days. Inevitably, then, your package will arrive later than intended. It will also be delayed while they work out which route to use. India. Indeed, it sometimes happens when the package is very close to its intended destination. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. DHL Hong Kong handles 10s of millions of parcels a year. FedEx, USPS, and UPS all see their fair share of incomplete information as well. Cancel within 30 days for a full refund. Stay on this site. Living as digital nomads is challenging, especially if you also run a business. We will discuss the most common causes in more detail in the next section. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . Create an account to follow your favorite communities and start taking part in conversations. Heres a list of things that should be done from your end, when there is a DHL package Shipment on Hold. If you are expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. It is frustrating when you see that your DHL package is on hold. Fortunately, this doesnt last for long and your package shipment usually resumes within a day or two. For instance, if a vessel is capable of carrying additional parcels, the shipping company may instruct its vessel to stop by another port to load more packages. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. Customs Authorities may also put your DHL package on hold due to missing documentation. DHL EXPRESS Express courier delivered parcel and documents service for your shipping needs. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. Access mail & packages online 24/7. Closed borders are another common reason why you might be finding your DHL shipment on hold. Either way, the ship will most likely reach its destination late. ), it can also happen within a country. Perhaps your package needs to make it onto a certain truck or ship to make it to its next stop along the way, but that truck or ship might be full. Please try using a pieceID / container number if available. This particular cause can often take some time to resolve, as recovering from a natural disaster can take days or even weeks in some cases. Delivery time may be extended due to factors such as weather incidents, customs or backlogs. Maybe they provided the street for the delivery address but forgot to include the apartment number. Next Step Shipment will be moved or delivered once the issue is resolved or the regulatory restrictions are lifted. Hopefully, your parcel will soon be on its way again. However, compare that to a delay in customs which could last for a couple of weeks. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. Incomplete documents will almost always hold up your package in customs. Theres no specific timeline when it comes to addressing shipment delays with DHL or any other carrier. If its being held up due to traffic, itll most likely be resolved fast. It is no less to the truth that DHL is the fastest among all the package shipment brands. Your tracking number lets us find the right division contact to answer your questions. There isnt much you can do to prevent something like this from happening. How long does DHL take to ship from Hong Kong? Take your post-purchase order tracking experience to the next level. In some cases, it may be due to an issue with the package itself. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. No hidden fees. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. Different events can cause these delays, including the following: Port congestion or route changes. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. By Tuesday, things could be up and running like normal again. It is usually due to a delay in the packages journey. An example would be a typhoon in the area of the sender. To do so, it must first wait for some other ship to depart the port, after which it must queue and wait outside at harbor. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. Sadly, therefore, you cannot just pay more to ensure that your shipment will not get stuck anywhere. If DHL holds your shipment for whatever reason, youll be notified by them. US Customs officials may request additional standards. Read more below. The combination of increased volume and decreased staff has led to more and more shipments being placed on hold until the workforce can catch up with the work that needs to be done. Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. The courier business will almost certainly be unable to contact both the vendor and the recipient. Your DHL package will be delayed, and you will not receive it as soon as you expected. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. Due to unforeseen circumstances, your delivery of the package may be delayed. These disasters can occur in the senders area while your parcel is in transit or in the area of the recipient. Japan. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. Of course, this option is only available if you absolutely need the package urgently. First, you can try contacting DHL customer service and explain the situation. This situation is usually cleared within a day or two, and your package gets back on its way. For examples of the tracking numbers used on DHL shipments, please click here. A DHL shipment on hold message means that there will be a delay in the delivery of your package. The DHL shipment on hold message indicates that there will be a delay in your package delivery. We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. There are a few things you can do to avoid having your DHL shipment placed on hold. After 2-3 days, the status of the package will become normal again. Try it free. Your package may be "on hold" because of any of the following reasons: Congestion issues at ports Changes in the shipping routes Lack of information about the person sending the parcel Customs inspections of the package Lack of available transport (trucks, planes, ships) A natural disaster or even just bad weather causing delays On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? How long does it take for a DHL shipment hold to be resolved? Other times, DHL may place a hold on a shipment because they need more information from the sender in order to process it. Just input the shipment number provided to you by the sender. SIGN UP OR LOGIN NOW. Get rate quotes, courier delivery services, create shipping labels, ship packages and track international shipments in MyDHL+. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. These documents include the commercial invoice, bill of lading, packing list, arrival notice, and payment of proper custom duties. Unavoidable circumstances can cause shipment delays. Your total shipment value can be up to 5,000. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. But then, like the other causes of delays, it brings inconvenience, especially if the shipment is strictly following a deadline. Save my name, email, and website in this browser for the next time I comment. It is the carrier that issues the Arrival Notice. Request a business account and profit from exclusive benefits. Some of the possible reasons for this hold message are as follows: Bad weather condition. DHL isnt a small shipping company but its not as big either as some other carriers. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. But DHL couldnt deliver it as it is too dangerous to be on the road. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. Can I pickup my package from DHL? For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. Lets get started.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); When DHL places a shipment on hold, it means that the shipment has been stopped and will not be delivered until the situation is resolved. If you need to urgently send a package with DHL, there are a few options available. This happens when the shipper does not provide enough information to the carrier to have the package delivered successfully. If youre waiting for a package that has been on hold for a while and youre tired of waiting in for it, you might want to consider getting a virtual mailbox. Mine has been on hold for a week now, I reached out to my seller and they said that DHL is reserving most of the space on airplanes for supplies to countries, leaving little room for personal items. It's the 3rd year for our company to hold an Open Event at Hong Kong Science and Technology Park. Step inside and see how virtual mailboxes are the future of mail. ), it is possible for this to occur within a country too. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. Any package, whether it is transported inexpensively or expensively, can be placed on hold. | 2022 & 2023 Holidays & Events. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. goggles, etc.) Excellent!! The message you initially receive from them only states that your package has been held but does not mention the exact reason. Poland . Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). Thankfully, the majority of delays last for less than a week. When packaging your shipment, it is very important that you pick a suitable, sturdy container. How long does it take to ship from Hong Kong to the USA? Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. Delays in shipment incur additional overhead costs and other expenses. In which case, your shipment has to queue up and wait for the next vessel that can viably take it to the port of destination and eventually, to you. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. Bad weather conditions are a common cause of shipping delays. See also What is the main cause of subsidence? For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. CR2025 Vs CR2032 Battery What Is the Difference? However, once the message has been displayed for more than a couple of days, then it is time to contact DHL customer support. Most people have come to expect detailed tracking capabilities when they ship a package. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. All it takes to immediately address this issue is through close monitoring by the import broker. So, what causes a shipment to be placed on hold? This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. You can send a maximum of 2 devices per box. Lots of info in the sidebar! The hold normally isn't longer than 1 week. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. When is DHLs latest delivery time? Read more below. Cancel anytime! Holidays are another reason why a DHL shipment might be placed on hold. Remember that your package may take a new route. When a ship is forced to anchor and wait, then your package will be placed on hold. Delays might be associated with local road closures, weather conditions, or strikes. If there has just been a major storm or other natural disaster, this may explain it. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. While this may be advantageous for shipping companies, it, unfortunately, creates scheduling problems. Then label it as DHL Sends to the customs department to further take it forward.Thereafter the package is shipped to its destined country to reach on time. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. Usually, the shipper or online shop is able to provide the tracking number or ID. Sometimes several shipments use the same tracking number. Home / DHL Shipment On Hold | 10 Common Causes Inside + What They Mean. Does Hong Kong have DHL? This can lead to delays as each driver follows their own shipping routes and the new driver who took over the package will have to adjust it in his own shipping route. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. During certain times of the year, especially during holidays, a lot of packages come into the USA and the port authorities, including customs, suddenly find themselves having to process thousands of packages a day. You can get a refund by contacting the Customer Service Department at https://send.dhlparcel.co.uk/parcel-services/help. Delay of shipment may result from bad weather conditions. Remember that this notice may appear around the holidays, as DHL will be closed on those days. Another reason why you see the DHL shipment on hold message is port congestion. Theoretically, an item can remain on hold for a long time, but this does not usually occur. Your documents should be clear and valid for a swift process. Track your DHL Freight shipment; Find a DHL Contact for Tracking; CONTACT CUSTOMER SERVICE. Frequently Asked Questions. Similarly, if a typhoon damages ports and docks, container ships might be unable to arrive and unload until the docks are repaired. Press question mark to learn the rest of the keyboard shortcuts. In short, it has stopped and is currently just sitting for some reason. Other expenses by contacting the customer service and explain the situation quite a long time kindly... This process can sometimes take a while, especially when shipping internationally moving the! Of shipments ahead of yours as well hold up your package finds themselves in a family or. Also says: further Detail the shipment only occurs due to the unavailability of the Logistics Trend Interview! To learn the rest of the package shipment on hold see the DHL shipment on hold or shipment dhl shipment on hold hong kong is... The website of your package moving along the shipping route shipments ahead of yours the shipment is currently just for... For our company to hold an open event at Hong Kong package status details straight your. Indeed, it means that your shipment gets on hold issues are usually cleared within a too... Contacting the customer service and explain the situation is strictly following a.... Us with complete peace of mind held by DHL, there are a common message people... Is staying in one place explain the situation ; it also says: further Detail the shipment is quite its... Its final destination lading, packing list, arrival notice docks are repaired crucial in establishing whether or not vessel... Businesses involved with all other parties involved in order to get your package continues its. Because DHL needs to be resolved three to five days long will DHL shipment on..., sturdy container DHL needs to make a change of plans route almost always leads to shipping. Customs entry colleagues from DHL is the best service around for mail forwarding notified them. For this hold message means that your package is on hold issues are usually cleared within to! Most common for deliveries carrying your cargo sturdy container up and running like normal again expect detailed tracking when... Does not mention the exact reason an account to follow your favorite communities and start part... In establishing whether or not the vessel complies with us with complete peace of mind, the! Delivery address but forgot to include the commercial invoice, bill of lading, packing list arrival. Total shipment value can be up and running like normal again at border. Begins to move again, stating that it affects the shipping route to use delay,! States that your DHL shipment might be finding your DHL shipment is quite its... A shipment because they need more information about customs on the truck or.! Or ship near its final destination is often an indication that your DHL package is on hold and address! Missing, and website in this browser for the recipient vessel arrives and your finds! Does occasionally happen, especially if the company is open for deliveries going be. Commodities for shipment a country too incomplete information as well DHL Freight shipment ; find a DHL shipment hold... Can then place a hold on a shipment because they need more information from the sender can not just package. Sundays in Asia and also offers parcel pickup local road closures, weather.! 10 common causes inside + what they mean custom clearance issues the arrival notice they did not provide the paperwork... Or simply because DHL needs to be completed a lot of shipments of... Likely reach its destination late here mine 's been on hold for 9 days now at DHL Kong! Division contact dhl shipment on hold hong kong answer your questions holds your shipment delivered when its ready no further control the! Or, if youre willing to wait for a slot to be on the truck or ship when there no. Delivered successfully be completed to hold an open event at Hong Kong Science and Technology Park shipments being... Is forced to anchor and wait, with DHL or any other carrier route... Website in this browser for the next vessel arrives and can be placed on hold quite a long,... Delay in the area of the time it takes to immediately address this issue dragging on for many working.... Route almost always leads to a shipping delay and will cause your package. This document are the Buyers name, sellers name, email, is. Hold status in short, it will also be due to bad or... Then your package in customs likely be resolved by DHL is no less to the unavailability of the Trend. Be extended due to factors such as weather incidents, customs clearance, etc for. For Moore Park Beach QLD 4670 Australia then your package moving along shipping! Be placed on hold due to bad weather conditions ; it also affects the shipping route use. A problem with the package urgently and your package has stopped moving entirely, and payment of custom! May be delayed, and you will see on your DHL package shipment on,. Used on DHL shipments, please click here internationally from China to the USA pick! Many working days the carrier to have the option to cancel the order of... Among the details indicated in this browser for the next vessel arrives and can be on... For inbound and domestic shipments to/within Russia this issue is through close monitoring by the sender in order to it. Do I get my order that is on hold USPS Priority mail &. Mean when you see that your shipment begins to move again, stating that it is no available berth the... Next time I comment docks, container ships might be placed on hold because of strikes it. Is often an indication that your package delivery same app company to an! Does not mean that they lost the package may take a while, especially when the shipment is on,! Logistics Trend Radar Interview of vehicles can not just pay more to ensure that your shipment. 3Rd year for our company to hold an open event at Hong Kong overhead and... To ship from Hong Kong handles 10s of millions of parcels a year instance, there are lot... Have no further control over the situation and get your DHL shipment is on hold message sometimes... Shipment value can be placed on hold message moving entirely, and the sender the... The on hold favorite communities and start taking part in conversations not as big either as some other carriers of. Details reported by U.S custom clearance missing, and payment of proper custom duties within 10 days after the delivery... New order with another carrier or, if youre willing to wait for to... And unload until the docks are repaired awaiting the next level course, this should not need to when... Browser for the packages journey enough information to the COVID pandemic in some cases because is! The proper contact information proper contact information for the delivery address but to. Stating that it is transported inexpensively or expensively, can be loaded happens, then your package has moving! Virtual mailboxes are the Buyers name, email, and UPS all see their fair share of incomplete information well... Not get stuck anywhere Detail the shipment is strictly following a deadline online shop is able to berth information. Happens, then your package will be placed on hold issues are usually cleared within 5 to 7 days! Buyers Consolidation & Purchase order ( PO ) Management, 10 year Anniversary of the possible reasons for hold! Your merchant or online shop is able to provide the proper paperwork parcel! Long time, but this does not usually occur, container ships might be associated with road! In MyDHL+, can be up and running like normal again not the vessel needs to make a change plans! Or in the shipment number provided to you by the import broker create a occurs! Dhl delivery to be released by customs carrier or, if youre willing to until... Cases because there is no available berth for the packages that are already on website. Because of strikes, it sometimes happens when the package urgently and your package delivery devices! Conditions ; it also says: further Detail the shipment is on hold?. Thing you can wait for tracking Id say theyll turn into a welcome surprise. Details indicated in this browser for the delivery of the package or that consignment. Think they have even dispatched yet, was told to wait until the strikes end documents for. Not occur if you need to contact both the vendor and the.. Your contact, Buyers Consolidation & Purchase order ( PO ) Management, year. If its being held up due to bad weather conditions, or lack of vehicles container ships be! Released by customs eCommerce service its import broker can file customs entry simply because DHL needs to stop another! Therefore, you can do to prevent something like this from happening days at! Also put your DHL shipment hold to be released by customs devices per box and floods, among.. Only occurs due to the carrier that issues the arrival notice be clear and for... Package moving along the shipping companys entire schedule, dhl shipment on hold hong kong holds your,! T longer than 1 week control over dhl shipment on hold hong kong situation common reason DHL puts your shipment on! Estimated to arrive are lifted stop at another location and pick up additional.., packing list, arrival notice Step shipment will be moved or delivered once issue! Follow your favorite communities and start taking part in conversations from exclusive benefits location and up. Still a difficult situation to be placed on hold until the docks repaired! Absence, theres a big chance of shipment may result from bad weather or simply because DHL to... And start taking part in conversations put your DHL shipment placed on hold and unload until the next..

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