We reserve the right to change this Returns Policy at any time. The Website may only be used for lawful purposes and in a lawful manner. What happens if I am not at home to accept my delivery? Myprotein actively sources GMO free products and raw materials. Items that are in stock are processed quickly so that we can aim to get products to our customers without delay. Please double check the email you have entered! When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. All discounted products and subscription products are excluded from the Referral Scheme. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. What do I do if I have not received my order? Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. Try Our Search. Answers will be entered upon submission. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. Our Delivery Information page can give you more information and timescales. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). 25%. Deko is a credit broker, not a lender and does not charge you for credit broking services. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. Competitions are only open to residents of the UK (excluding Northern Ireland). Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. If you need any further clarification on this matter, please contact our Customer Service team through your account, who will be happy to assist you. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? 1. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. and, in specific circumstances, to transfer your personal data to another If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Ideal when on a plantbased diet, it contains 90% . Discount percentage decreases periodically over time, as stated. update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. World's No.1 Online Sports Nutrition Brand. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. The original expiry date will still apply. Please refer to the terms and conditions of an offer. This is just so we can keep our customers safe! No code needed. Then continue to checkout to complete your order. Use the tab key or shift plus tab keys to move between the menu items. Once your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates. Are you shipping from outside the UK now? Check everything is correct and you're good to go! In the country in which your address belongs. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. This will then apply the voucher to your order. Discount given when offer requirements are met. Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot. Formed in 2004, Myprotein has expanded at an incredible rate. address you have provided to us. I have received a faulty item. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. See our Returns Policy to help you get the order back to us instead. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. Health is singnature of our life..Kitchen scale- https://amzn.to/3JDi5xRInstagram - am. Don't forget, you can choose to re-subscribe at any time! Click on Menu "Subscriptions". 10% 15%. Skip or cancel any time We'll send you a reminder before each delivery. change of legal owner in relation to databases in which you are included. The email you Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. transferred within the THG group to a newly created legal entity as part of an You can select your preferred payment method at checkout. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. Only one prize will be awarded per household. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office. In 8. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. Are my personal details safe if I create an account? We've all done it, ordered something and then realised later that it is no longer needed. We'll send you an email within an hour to let you know if it worked. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Get 50% Off Orders of $100+ Applying This Myprotein Discount Code. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. I have received a damaged item. To start your return, follow the steps located within the returns policy by clicking HERE. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. We take pride in our products so were sorry to hear youve received your order damaged. Feel free to write to us at the office address above, but please note that this is not the address to return items to. Enjoy an EXTRA +5% OFF your first order! d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. Maximum discount can vary depending on promotion but will be stated if different. 4. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. received was not a marketing email. In most cases personal data based on legitimate interests and we have no overriding You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. Are there going to be any changes to shipping fees? 25% Off Hundreds of Products. Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. The item I ordered is out of stock. Why do you still hold my data? k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. Use the enter key to expand submenu items. If you have already received your item, please read our returns policy to find out how to return the item to us. If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help. We're sorry that happened! You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Myprotein: Use of the content and material you supply does not breach any applicable Myprotein guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). 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