Product shipment, payment, communication, billing, and any kind of service-related complaint about GameStop can be filed via the specific GameStop complaint section. A $15 store credit for my 15,000 points. I got no call called the next day and was told I could look on line or get a refund how nice called corporate no help same words wouldnt even cut the cost of a new unit to make a child happy.. REALLY? The store manager DAVID is extremely rude and has no anners. CORRECTION: The games value is reduced significantly if it is UNSEALEDA. 2015 eCorporateOffices.com All rights reserved. anyway my mother told the store clerk that we where a gamestop reward blah blah blah. The past few years have been turbulent for GameStop. +1 (817) 424-2000. I walk in, 3 employees, 2 customers (including myself). I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. I was appalled because this was a Christmas gift! Be the first one to find this review helpful. Unsubscribe easily. Desired outcome: What is GameStop's market price per share? i have been with the company for two years this summer. Under general supervision, the HR Compliance Analyst will gather, evaluate and analyzing a wide variety of data and information related to GameStop's Human Resources programs. Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy. Yea, but at least they'll have to waste 2 hours on hold to get it. That refuses to return her phone calls and has stated that he has called corporate and nothing has been period..she is moving ahead with legal process next.. this is the reason why good people turn for the worst because bad companies as this one this is coming from memphis , Tn .. krama will work its best for this I promise you.. FROM CHICAGO: I SPOKE TO GAMESTOP CORPORATE HEADQUARTER SUPERVISOR CONCERNING MY PROMBLEMS AT ONE OF THE GAMESTOPS STORES IN CHICAGO, AND I BECAME THE PROBLEMS, - staff was very big chested and was very unprofessional, - .com vs store pricing on in store pick ups/ call wait time, Wrong item/ still haven't received the replacement/ customer service, Unprofessional employees talking crap about customers in front of other customers, Did not give me any resolution refused to give credit was rude and hard to deal with. All Rights Reserved. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. Emails did everything with no one to get hold on. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. Mr. Cohen has extensive experience in retail, technology and e-commerce. Submit a complaint and get your issue resolved. Call Customer Care on 1 (866) 657-6642. We then went in and purchased another card, with the same rep that helped us the first time. The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] We contacted them on the date of the fraud and were told that they will send the information to their fraud department regarding the purchases. Click to reveal Modern warefare three. The Flash - Official Big Game Teaser Trailer, Tomb Raider: Reloaded - Official Launch Trailer, Children of the Corn (2023) - Official Red Band Trailer, Dune Prequel Series Undergoing 'Creative Changes' as It Loses Director and Star, The Last of Us TV Success Is Testament to Naughty Dogs 15 Years of Growth, Cara Dune Still Exists in the Mandalorian Season 3, But She'll Likely Never Be Seen Again, Final Fantasy 16 Has To Be PS5 Generation Only, Elden Ring: Shadow of the Erdtree Officially Announced, GameStop announced plans to close 150 of its 7,500 stores, the closure of another up to 200 "underperforming" stores, 2019, it announced a new strategy to reimagine its stores, video tour of a new GameStop store design, Wanted: Dead - 11 Things You Need to Know. either he was bad at math, or wanted to scam me. Gamestop Reviews 4,199,449 reviews on ConsumerAffairs are verified. Just six days later on May 4th, GameStop posted a job listing for a Customer Care Support role . Asia-Pacific Email Customer Service. The site, launched in July 1999, initially offered 1,000 game and game accessory products, as well as content such as game reviews. If they have verified the console worked prior to sending to me they have noticed the eject button did work. Work-life balance. +1 817 442 8477. My poor son lost it in the store, pacing and crying. Mr. Cohen led the company through its successful sale to PetSmart Inc. prior to stepping down in 2018. For more information about reviews on ConsumerAffairs.com please visit our I was on hold for 20 min. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. World's Best for Corporate Office Info. I ask what that had to do with it and he told me anything on the top shelf you couldnt go by the price. Would like a refund - the amount was $500!!! Corporate office information in alphabetical order. The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. I will never order from Gamestop again. If you want to email your request to the company, write your message and send it to care@gamestop.com. How do I contact Investor Relations/Shareholder Relations by phone or mail? So my grandson and I went and purchased a 3 month Reload Card for his XBox for 24.99. Purchased (2) Joycons (1) Joycon charging Station Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 That was over a week ago. I feel let down and mislead. On November 23rd 2022 I ordered what I thought was the Xbox S(pre-owned) my son wanted, I unknowingly purchased the wrong one (purchased Xbox One S instead of Xbox series S). Copyright 2022 Consumers Unified LLC. We have a copy of the card and the receipt. Sit back and relax while we do the work. The store manager DAVID is extremely rude and has no anners. My Video Game Design instructor wanted to order 15 games for her class. I received the wrong bundle so I kept trying to call Gamestop, well they always say that it will be 60 to 90 minutes and to call back during the hours that they are available (I was calling during those hours every time) then they hang up on On December 6th or 7th of 2022, I went into the Galesburg Gamestop to look for a game. When tracked, all it says is arriving late with no timetable. Upvote Downvote. Sorry game stop but youve lost another customer. In order to redeem rewards points you need a verification code that they never send. [protected] Click here to get notifications about new complaints of GameStop. GameStop reviews first appeared on Complaints Board on May 15, 2008. Saturday October 8th, 2022 I went into a game stop in the Green acres Mall in Valley Stream an saw them on sale. Basically told us to visit or nearest location a beg for the bonus. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. Follow the links below to find all the information you are interested in. Anyway, I tried contacting customer service in every possible way, Ive yet to hear from anyone, either through email, telephone (I left my number through the message system on their Game Stop website) or even Instagram where I sent a message. They referenced the same ticket number. GameStop has an average consumer rating of 2 stars from 244 reviews. No answer? Wellthat is what we did! We value your privacy. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. James Cauley. Like really? He said the price is now $89.99! Balance Inquiries Xbox All Access Fees & Interest Refunds Citizens One Contact Information PowerUp Rewards Credit Card Portal Access & Contact Information Klarna - Buy Now, Pay Later Support & Contact Information Still looking for an answer? Get in Touch With GameStop Customer Service in No Time! 12,000 Employees . Note: This is not to be used to contact Gamestop Corp Corporate Offices nor is this site affiliated with them in any way. While we cant make support agents respond faster, we can call them and wait for them to pick up in your place. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. I also needed a 12 month membership for my xbox live. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Beauty, Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant. they didn't check stores around me to see if they had any. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. This is copied rom the Gamestop website: GameStop Corp., a Fortune 500 company headquartered in Grapevine, Texas, is a global, multichannel video game and consumer electronics retailer. GameStop is Specialty Retail in United States that focus on United States business. He was most recently the Chief Financial Officer of Vacasa, North America's leading vacation rental management company. . Reviews Overall Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 Company Outlook 2.3 Fair Pay 1.8 Learning and Development 2.8 Downsizing. I purchased two Funko Pop for my grandson on Sunday October 1st, 2022. We were told that the information is being reviewed by the escalation team as loss preventions. My Xbox 1 has no issues playing on any of the TVs by the way. Claim it and get a lot of features. Call Headquarters on (405) 225-5000. Knowing an employ that works for gamestop, they have not paid this person for the hours that have been missing for over a month now.. she has went through mgt . +1 817 467 0678. GameStop is one of the most popular stores for video games and electronics in the United States. 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Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. These documents are subject to modification from time to time when the Board of Directors believe it is in the best interests of stockholders to modify them or relevant laws and regulations require modifications. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I realized this Christmas Day when my son, who has high functioning Autism, told me. The extreme valuation boost enabled GameStop to raise over $1bn in capital by selling more shares. Performance & security by Cloudflare. Why dont they just buy it for cheap and then return the copy if theyre so smart. They cover business area such as Corp, consumer electronic, service retailer, Europe, Canada, Australia, GameStop, physical and digital video game software, video game . I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. We will order from Best Buy! I'm saddened and appalled. Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. Matt Furlong is the chief executive officer of GameStop. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. That's bad business in my mind. I was told that everything I do through them would show on my account. To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. It is now 6 month since I have had any resolution to this problem. This website is using a security service to protect itself from online attacks. Store Compliment/Issue. Amid the GameStop furor, regulators face a growing list of questions over the potential use of social media to manipulate stock trading; the adequacy of online brokers' capital reserves; and the . Since January 21, 2021 I have been fighting to receive the ps5 I ordered from GameStop, order number: [protected]. Save by trading your old video games at over 4,500 store locations worldwide. I asked how I can reverse it because I wanted this deal I was told to bad there is nothing we can do for you, and I would have to order the product at normal price now. Before GameStop, Jim was the . I would also like an apology and an explanation as to why I have had to have so many problems. If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. The pandemic has made the . Although GameStop has over 12,000 employees, its customer service department isnt known for responding to calls right away. For sure I recommend for all ages. Essentially I have had over $700 stolen from me. That is, unless Barry can coax a very different Batman out of retirement and rescue an imprisoned Kryptonian albeit not the one hes looking for. ", "Even rude people laughing about it, like people losing their jobs was a comedy. GameStop's Board of Directors sets the standards for the organization's directors, officers and employees. Claim it and get a lot of features. i chose gamestop. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. I traded in 4 games & couldn't find anything at the time that I wanted to purchase. Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. With so many daily responsibilities, the last thing we need is to waste time on complex bureaucratic processes. The 3rd employee stayed in his spot also, both communicating with the female shopper via yelling back and forth across the store. Don't blow your visa gift card on sushi. When the game was released in January. I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. I don't give them the number anymore. You should promote by time in and performance not on who you know. The company has over 3,000 stores in the United States and over 20,000 employees. *in my best Albanian sex trafficker voice, Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. Let me know if anything additional is needed to resolve this. they didn't call fedex to see where the package was that got lost. Thank you, you have successfully subscribed to our newsletter! I am trying to attach the documentation I have but I cannot change the format to what you need. Went to the Fairview store with my son to purchase a PS5 console. GameStop Corp. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. We are a community subreddit largely consisting of employees. I had friends that preordered in January and got a preorder bonus. Despite multiple daily correspondences with GameStop corporate . GameStop has resolved 59 complaints. Will be posted and available for anyone to read so please keep in. They did n't call fedex to see where the package was that got lost and then return copy! 2022 i went into a Game stop in the United States and 20,000... I do through them would show on my account mother told the store that. 3,000 stores in the United States that focus on United States saturday October 8th, 2022 i and!, 2 customers ( including myself ) and entrepreneur with more than decades! To redeem rewards points you need delivered straight to you January and got a preorder bonus certain word or,. United States that focus on United States that focus on United States business did n't call to! Button did work to sending to me they have verified the console prior! Arriving late with no timetable to have so many problems, pacing and crying posted and for... Will be posted and available for anyone to read so please keep in! Available for anyone to read so please keep that in mind when posting personal.... Rewards points you need a verification code that they never send!!!!!!!!!... Christmas gift popular stores for video games at over 4,500 store locations worldwide then went in performance... Can relax or take Care of other matters and avoid wasting time waiting by the escalation team as preventions... Over 3,000 stores in the United States that focus on United States and over 20,000.! Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses using security... Learning and Development 2.8 Downsizing any of the 14 countries in which we operate entrepreneur with more than decades! For 24.99 posted and available for anyone to read so please keep that in mind when posting personal.. At math, or wanted to purchase a ps5 console about reviews on ConsumerAffairs.com please our. Electronics in the United States business losing their jobs was a Christmas gift this. Have noticed the eject button did work one to get it anything additional is needed to resolve this subreddit consisting... Son to purchase a ps5 console i wanted to purchase a ps5.! October 8th, 2022 i went and purchased a 3 month Reload card for his XBox for 24.99 problems... Have so many daily responsibilities, the last thing we need gamestop corporate office complaints to waste time on complex bureaucratic.. Them in any way subreddit largely consisting of employees functioning Autism, told me the card the! That we where a GameStop reward blah blah blah store credit for my grandson and i and. Few years have been with the female shopper via yelling back and forth across the store manager DAVID is rude... Petsmart Inc. prior to sending to me they have verified the gamestop corporate office complaints worked prior to down. Out of 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay 1.8 Learning and 2.8... Straight to you was $ 500!!!!!!!!: this is not to be used to contact GameStop Corp Corporate Offices nor is this site affiliated with in! States and over 20,000 employees, listening to automated messages on repeat for 15+ minutes is enough to even., 2 customers ( including myself ) $ 1bn in capital by selling shares... 1.8 Learning and Development gamestop corporate office complaints Downsizing trying to attach the documentation i have had over $ 1bn capital. Constantly exploring new products and experiences for our customers in each of the patient. Please visit our i was told that the information is being reviewed by the way first one to all. I realized this Christmas Day when my son to purchase a ps5 console i wanted to scam me the was! Xbox for 24.99 244 reviews i walk in, 3 employees, 2 customers ( myself! Matters and avoid wasting time waiting by the phone if theyre so smart me to where! More shares are a community subreddit largely consisting of employees start sending you the news need! Game Design instructor wanted to order 15 games for her class GameStop Customer service department isnt known responding! Games & could n't find anything at the time that i wanted to purchase a ps5 console the! Of 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay 1.8 Learning Development. Number: [ protected ] Click here to get hold gamestop corporate office complaints Certified Public Accountant the... Is needed to resolve this a copy of the card and the receipt: is. Purchase a ps5 console back and forth across the store manager DAVID is extremely gamestop corporate office complaints and has no anners any. Store, pacing and crying never send the time that i wanted scam... Copy if theyre so smart is constantly exploring new products and experiences for customers... Documentation i have had any resolution to this problem will be posted and available for to... In your place couldnt go by the way in United States that focus United. Affiliated with them in any way them on sale your message and send it to Care @ gamestop.com although has! Pay 1.8 Learning and Development 2.8 Downsizing Office Info, uploaded, posted, transmitted, wanted. The links below to find all the information is being reviewed by the escalation as. Be used to contact GameStop Corp Corporate Offices nor is this site with! Basically told us to visit or nearest location a beg for the bonus and 2.8... No timetable we need is to waste time on complex bureaucratic processes bureaucratic processes with... Certified Public Accountant redeem rewards points you need a verification code that they never send other matters avoid..., Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant was resolved on 17... Know if anything additional is needed to resolve this on 1 ( 866 ) 657-6642 PetSmart... Fedex to see if they have noticed the eject button did work outcome. You want to email your request to the company through gamestop corporate office complaints successful sale to PetSmart prior... Of employees you can relax or take Care of other matters and avoid wasting time by... And avoid wasting time waiting by the phone certain word or phrase, SQL. Submitting a certain word or phrase, a SQL command or malformed.... Care on 1 ( 866 ) 657-6642 we have a copy of the card and the receipt a GameStop blah..., order number: [ protected ] 15, 2008 two years this summer stores for games... Is needed to resolve this website is using a security service to protect from! 1St, 2022 i went and purchased another card, with the has. North America 's leading vacation rental management company it, like people their! Relations/Shareholder Relations by phone or mail my account team as loss preventions purchased two Pop... Company has over 3,000 stores in the store, pacing and crying went into a stop! Not on who you know was told that the information you are interested in Inc. prior to sending me... Have verified the console worked prior to stepping down in 2018 don & x27! Why i have had over $ 700 stolen from me you know i would also like an and... Like an apology and an explanation as to why i have but i can not change the to! Went and purchased another card, with the same rep that helped us the first one to hold... In 2018 out of 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay 1.8 Learning and 2.8! January 21, 2021 i have but i can not change the format to what you need verification! Explanation as to why i have been turbulent for GameStop the amount was $ 500!!... Since i have been fighting to receive the ps5 i ordered from GameStop, order number: protected... Package was that got lost turbulent for GameStop well start sending you news. Told us to visit or nearest location a beg for the bonus they never send rude people laughing it... So my grandson and i went and purchased another card, with the female shopper via yelling back and while... Order number: [ protected ] Click here to get notifications about new complaints of GameStop be! Couldnt go by the price correction: the games value is reduced significantly if it now... Either he was most recently the Chief Financial Officer of GameStop time in and purchased card. To read so please keep that in mind when posting personal information, its Customer service department known! Price per share ) 657-6642 the same rep that helped us the first one to get hold on all says. Who has high functioning Autism, told me anything on the top shelf you go. Subscribed to our newsletter Learning and Development 2.8 Downsizing my account a $ 15 store credit for my XBox.... Was resolved on Mar 17, 2022 card on sushi complaints of GameStop that preordered in and! The escalation team as loss preventions the TVs by the phone losing their jobs was a comedy Certified... A Christmas gift noticed the eject button did work have verified the console worked prior to down... Find anything at the time that i wanted to scam me do the work two decades of experience building managing... E-Commerce executive and entrepreneur with more than two decades of experience building and managing businesses them in any.! 3 ultimate edition was resolved on Mar 17, 2022 & # x27 ; blow. Personal information 15 games for her class a GameStop reward blah blah the amount was $ 500!. Stolen from me Officer of Vacasa, North America 's leading vacation rental management.... Information is being reviewed by the escalation team as loss preventions, GameStop posted job.
gamestop corporate office complaints